Refund Policy
Last updated 22 October 2026
New subscriptions
If Sourcream isn't right for you, email us within 14 days of your first paid subscription and we will refund you on a prorated basis.
Annual plans
Annual subscriptions can be refunded on a prorated basis within 30 days of purchase. After 30 days annual plans are not refundable, but you can cancel at any time so the plan does not renew.
Cancelling
Cancel from the billing page in the dashboard. You keep access until the end of the period you have paid for. Apart from the cases above, we don't refund part periods.
How to ask for a refund
Email [email protected] from the address on your account, with a short note on why. We aim to process refunds within 5 business days, and the money returns to the card you paid with.
Australian Consumer Law
This policy does not limit your rights under the Australian Consumer Law. If the service has a major failure, you are entitled to the remedies the law provides, including a refund.